“I need to tell you that I had my doubts regarding the service and windows we installed even after the job was finished. …and you can not blame me for this, isn’t it? It’s a crazy world outside. Your statement that you guys wanted PERFECT I thought is only a speech sell, but… I have to tell you the experience of dealing with you was amazing and perfect! I didn’t even think about that you will replace the window which had a defect inside the glass. It was a small piece of glue or something scratch but today Dimitri came and replaced it. It is an unusual story to pass around and I already told couple of my friends and clients. They were surprised that some company out there is really standing behind the work and the product they provided. Ann, I do not remember the owner/boss name but please do me a favor and pass my appreciation and thanks to him and the whole team that make such an astonishing business experience! You guys really deserve it! Ann, you really stand out in this business having the skills and knowledge about the product and dealing with people. Be sure I will not forget”