BOGO Deal is Back! Buy a window or door, get one free. Valid until April 30, 2025. Conditions apply. Claim offer
BOGO Deal is Back! Buy a window or door, get one free. Valid until April 30, 2025. Conditions apply. Claim offer
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At Total Home Windows and Doors, we bring engineering precision to every window and door we create. Based in Vaughan and serving the Greater Toronto Area, we’ve built our reputation on delivering high-quality, durable window solutions that perfectly balance premium service with fair pricing.
Our company is led by co-owners Vitaly Shapiro and Anna Klein, whose diverse educational backgrounds form the foundation of our innovative approach. Vitaly holds a Master’s degree in Information Systems Engineering, Industrial Engineering and Management, while Anna brings expertise from three higher education degrees: Engineering, Computer Science, and Education.
“We knew nothing about windows when we started,” reflects Vitaly. “We began our journey in the window industry as sales representatives at another company. Over time, we gained expertise, realized we could improve, and provided superior service. We had many ideas on optimizing processes and saw an opportunity to sell windows and grow and develop a business.”
This engineering mindset shapes everything we do—from product design to business processes. Anna explains, “Our engineering background shapes every aspect of our company, from innovative product design to optimized processes. We aim to deliver high-quality, durable window solutions that balance premium service with fair pricing. We achieve this not by cutting corners, but through advanced technologies, smart innovations, and efficient business processes, supported by high production volumes and streamlined installations.”
Recognition & Certifications
Our Team
Behind every successful installation is our exceptional team of professionals, who bring expertise, dedication, and passion to their work every day. From our knowledgeable consultants to our skilled installers, each team member plays a vital role in delivering the Total Home Windows and Doors experience.
Chief Operating Officer
Vice President of Sales
Project Manager
What began as a simple idea has evolved into one of Central and South Ontario’s most trusted names in windows and doors. Our growth reflects our commitment to continuous improvement and innovation:
We started our journey in the window industry as sales representatives. Through firsthand experience with customers, we gained valuable insights into what homeowners truly needed and where existing services fell short.
Armed with knowledge and driven by a vision for better quality and service, we leaped and opened our own company. Starting small, we focused on building relationships and delivering exceptional value to every customer.
When Improve Canada opened in 2016, we seized the opportunity to establish a more prominent presence, purchasing a unit and relocating our operations. This move allowed us to showcase our products to a broader audience and expand our reach throughout the GTA.
A significant milestone came in 2023 when we started manufacturing our vinyl windows. We acquired an existing factory in Ontario and significantly upgraded it with modern equipment, giving us greater control over quality and allowing us to streamline production processes.
We expanded our product offerings through strategic partnerships with leading European manufacturers. These collaborations enabled us to introduce tilt-and-turn windows and doors to our product line, complementing our relationships with established Canadian partners.
January 2025 marked our most recent achievement: installing our first Slim Flat Profile 2.78 window. This innovative design features a profile half an inch slimmer on each side, meeting the growing demand for sleek, modern aesthetics in contemporary homes. This invention represents a significant investment in research, design, and manufacturing, reflecting what today’s market truly desires. The response has been overwhelming, and our factory is fully equipped to meet the high demand.
* Can be combined with the interest-free Canada Greener Homes Loan of up to $40,000
Rebate Per Opening:
$100 per window or door
At the heart of our company lies our most important value: Customer Satisfaction. Everything we do is driven by our commitment to delivering an exceptional experience and building long-term trust with our clients.
To uphold this commitment, we offer a Lifetime Warranty on both the products we install—windows, doors, and more—and the service we provide. This warranty reflects our confidence in the quality of our materials, craftsmanship, and dedication to ensuring our customers' peace of mind.
As part of our promise, we maintain a Dedicated Service Team, equipped with specialized tools and operating from branded service vans. When a client reaches out with a concern, our team promptly responds, conducting thorough diagnostics, including measuring humidity levels, checking window seals, and addressing any issues with precision.
From minor adjustments to comprehensive repairs, we ensure every need is met with care and professionalism. Our dedication to customer satisfaction doesn't end with installation—it's a core value that guides our approach to every project, ensuring that our customers feel supported and valued throughout their journey with us.
Our commitment to quality begins with our state-of-the-art manufacturing facility. With a production capacity of 150 windows per day and a 60,000-square-foot warehouse space, we have the resources to handle projects of any size while maintaining the highest standards of craftsmanship.
What sets our manufacturing process apart is our fully automated production system. When an order is received, our specialized software breaks it into individual components fed directly into our cutting-edge machines. These Pro-Line machines for vinyl processing and Cardinal Glass equipment ensure precision cuts, welds, and assemblies with minimal human intervention—operators only need to load the materials, and the automated system handles the rest.
We believe that quality starts with materials, which is why we use only premium components in our products:
This combination of advanced equipment and superior materials allows us to maintain exceptional quality control while optimizing efficiency—benefits we pass directly to our customers through competitive pricing and shorter lead times.
Innovation is in our DNA. As a company founded by engineers, we constantly seek ways to improve our products and processes. Our recent innovations showcase this commitment:
Our newest design achievement is the Slim Flat Profile 2.78 window. With a half-inch slimmer profile on each side than standard windows, this innovative product meets the growing demand for minimalist, contemporary aesthetics without compromising on performance. This sleek design maximizes the glass area, allowing more natural light to enter while maintaining structural integrity and energy efficiency.
Security and energy efficiency combine in our Total Seal Lock System. This multi-point locking mechanism ensures that windows and doors are secured at multiple contact points, creating an airtight seal that enhances security and insulation. The result is improved energy performance and peace of mind for homeowners.
Our windows are designed with energy efficiency as a priority. Using advanced materials and construction techniques, our products help reduce heating and cooling costs year-round. The combination of low-E glass, insulated frames, and precision manufacturing results in windows that exceed energy performance standards and contribute to more comfortable, sustainable homes.
We understand that every home is unique, so we offer extensive customization options. From stylish, modern handles to various finishes and colors, our windows and doors can be tailored to complement any architectural style or personal preference.
Our Service Area
What truly differentiates Total Home Windows and Doors is our comprehensive, customer-centered process that ensures excellence from initial consultation to final installation:
Everything begins when you submit a request and one of our experienced consultants visits your home. Our consultants bring years of industry expertise and a deep understanding of product capabilities and limitations. They guide you in selecting the design and materials that best meet your needs, considering installation methods, room size, opening mechanisms, and more.
During this visit, the consultant provides visuals, suggestions, and advice to ensure the final design matches your vision. Once all details are agreed upon, they prepare a detailed quote. If you’re satisfied, you sign a contract, and we move to the next phase.
Highly trained professionals then visit your property to take precise measurements. This critical step ensures that every window and door is tailored to fit perfectly. These measurements are uploaded into our specialized software, which processes all your preferences, dimensions, and requirements.
The advanced program breaks the project into individual components, optimizing the design for manufacturing. The data is then sent directly to our factory.
Once our factory receives the order, the process becomes fully automated. The manufacturing system decomposes the order into individual pieces, which are then fed into our state-of-the-art machines. These machines cut and weld the vinyl components precisely, requiring minimal human intervention. Operators only need to load the materials—our automated process handles the rest.
This approach ensures accuracy, efficiency, and exceptional product quality.
When manufacturing is complete, our skilled installation team arrives on the agreed-upon date. Depending on the complexity of your project, installation typically takes 1 to 3 days. The team installs your new windows and doors, removes the old ones, and cleans up all debris, leaving your home spotless and ready to enjoy.
The entire process, from consultation to installation, generally takes 4 to 6 weeks. We also offer rush orders for urgent needs, which can be completed in as little as 1 to 2 weeks for smaller projects. This flexibility ensures we can meet even the tightest deadlines.
Our Team
Every project is guaranteed for life; any issues with the windows or doors we install will be rectified free of charge, providing peace
Our commitment to quality extends to the partners and suppliers we choose to work with. We’ve formed strategic relationships with industry leaders to ensure every component meets our exacting standards:
These partnerships allow us to offer diverse product options while maintaining consistent quality across our windows and doors.
At Total Home Windows and Doors, we’re more than just a window company—we’re a team of dedicated professionals committed to enhancing homes throughout Central and South Ontario with products that combine beauty, functionality, and durability. Whether you’re building a new home or upgrading your existing windows and doors, we bring engineering precision and customer-focused service to every project.
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Total Home in Ontario is a leading provider of professional and high-quality services on windows & doors supply and installation.
Head Office & Showroom
7250 Keele street, Unit 167,
Vaughan, ON. L4K 1Z8
Phone: 416-661-6666
Toll Free: 1-855-550-0610
We work together as a team with a common goal:
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