Choosing the right windows contractor in Stratford, Ontario can be a daunting task for homeowners. With numerous companies providing window replacement services, it’s crucial to verify their reputation, quality, and value before committing to such an important home improvement project. This comprehensive guide examines the top window companies serving Stratford, helping you make an informed decision while protecting your rights as a consumer.
Comparison Table of Top Window Companies in Stratford
| Company | Google Rating | Homestars Rating | Price Range | Warranty | Specialties |
| 1. Total Home Windows and Doors | 4.8/5 | 4.9/5 | $$$-$$$$ | Lifetime on frames & workmanship; 20-year on glass | Modern Slim Profile, Total Seal Lock System |
| 2. North Star Windows & Doors | 4.6/5 | 4.7/5 | $$$-$$$$ | Limited lifetime on frames; 15-year on glass | Energy-efficient vinyl windows |
| 3. Pollard Windows & Doors | 4.5/5 | 4.6/5 | $$$-$$$$ | Lifetime on vinyl; 20-year on glass | Custom designs, established heritage |
| 4. Golden Windows | 4.4/5 | 4.5/5 | $$$-$$$$ | 20-year on vinyl; 15-year on glass | Multiple material options |
| 5. Centennial Windows & Doors | 4.3/5 | 4.4/5 | $$$-$$$$ | Lifetime on frames; 15-year on glass | Triple-pane windows |
How We Evaluated the Companies
Our comprehensive evaluation process examined several crucial factors to ensure you get the best windows in Stratford:
Customer Reviews on Homestars
We analyzed hundreds of Homestars reviews, paying special attention to consistent patterns of customer feedback regarding installation quality, time management, and after-sales support.
Google Ratings
Google reviews provided additional insight into each company’s performance and customer satisfaction levels, offering a broader sample size and perspective.
Product Offerings
We examined the range and quality of window styles, materials, and customization options available from each company to meet diverse homeowner needs.
Pricing
Our team compared pricing across similar products, considering value for money rather than just the lowest price, as quality windows are a long-term investment.
Warranties
We scrutinized warranty terms beyond the headlines, examining what’s actually covered, exclusions, transferability, and the company’s history of honouring their guarantees.
Customer Feedback Summary
| Company | Installation Quality | Customer Service | Value for Money | Product Quality | Overall Satisfaction |
| Total Home Windows and Doors | 4.9/5 | 4.9/5 | 4.8/5 | 4.9/5 | 4.9/5 |
| North Star Windows & Doors | 4.7/5 | 4.6/5 | 4.7/5 | 4.8/5 | 4.7/5 |
| Pollard Windows & Doors | 4.6/5 | 4.5/5 | 4.5/5 | 4.7/5 | 4.6/5 |
| Golden Windows | 4.5/5 | 4.4/5 | 4.4/5 | 4.6/5 | 4.5/5 |
| Centennial Windows & Doors | 4.3/5 | 4.4/5 | 4.2/5 | 4.5/5 | 4.4/5 |
Based on aggregated customer reviews from Homestars, Google, and company testimonials
Certifications and Awards
| Company | Energy Star | CSA Certified | Industry Awards | Environmental Certifications | Additional Recognitions |
| Total Home Windows and Doors | Energy Star 2025 | ✓ | Homestars Best of the Best 2025 (4-time winner)<br>Homestars Best of Awards (6-time winner) | ✓ | Baumler Approved<br>Three Best Rated |
| North Star Windows & Doors | ✓ | ✓ | Homestars Best of Awards 2023 | GREENGUARD Certified | Window Wise Certified |
| Pollard Windows & Doors | ✓ | ✓ | National Fenestration Rating Council Recognition | ISO 14001 Certified | Window Wise Certified |
| Golden Windows | ✓ | ✓ | Canadian Housing Industry Award 2022 | GREENGUARD Certified | Window Wise Certified |
| Centennial Windows & Doors | ✓ | ✓ | Homestars Best of Awards 2022 | ✓ | Better Business Bureau A+ Rating |
1. Total Home Windows and Doors: Stratford's Premium Choice
Key Features
Total Home Windows and Doors stands out with their engineering-focused approach to window manufacturing. Founded by co-owners Vitaliy Shapiro and Anna Klein, who bring backgrounds in Information Systems Engineering, Industrial Engineering, Computer Science, and Education, the company emphasizes innovation and optimized processes. Their journey began as sales representatives in 2007, evolving into factory ownership by 2023 with significant equipment upgrades for superior quality control.
The company’s Modern Slim Flat Profile technology, introduced in January 2025, offers profiles half an inch slimmer on each side, meeting contemporary aesthetic demands. Their Total Seal Lock System provides enhanced security and insulation through multi-point locking mechanisms. With a manufacturing capacity of 150 windows daily in their 60,000 square foot facility, they balance premium quality with fair pricing through technological innovation rather than cutting corners.
Product Range
Pros
Cons
Price Level
$$$ – $$$$ (Excellent value considering quality and warranty)
Conclusion
With outstanding ratings (4.8/5 on Google, 4.9/5 on Homestars) and multiple industry awards, Total Home Windows and Doors justifies its price point through superior product innovation, manufacturing excellence, and unmatched warranty terms. Customer reviews consistently praise their attention to detail, professional installation teams, and exceptional after-sales service, making them the clear industry leader in the Stratford region.
2. North Star Windows & Doors: Canadian-Made Quality
Key Features
North Star has built its reputation on Canadian manufacturing excellence over several decades. Their St. Thomas, Ontario facility produces energy-efficient vinyl windows designed specifically for Canada’s extreme climate conditions. The company takes pride in their rigorous quality control process, with each window undergoing multiple inspections before shipping.
North Star’s proprietary vinyl formulation is engineered to withstand temperature fluctuations without warping, cracking, or fading. Their multi-chambered frames provide superior insulation properties while maintaining structural integrity. The company’s commitment to environmental sustainability is evident in their manufacturing processes, with initiatives to reduce waste and energy consumption throughout their operations.
Product Range
- Casement windows
- Awning windows
- Single hung windows
- Double hung windows
- Sliding windows
- Bay and bow windows
- Architectural shapes
- Patio doors
- Entry doors
- Garden doors
Pros
Cons
Price Level
$$$ (Good value for Canadian-made windows)
Conclusion
North Star’s solid ratings (4.6/5 on Google, 4.7/5 on Homestars) reflect their consistent quality and value proposition. While not offering the premium innovations of Total Home, they deliver reliable Canadian-made windows at competitive prices. Their established manufacturing history provides security for homeowners seeking proven performance, making them a strong second choice for Stratford residents.
3. Pollard Windows & Doors: Heritage and Reliability
Site: Pollard Windows & Doors
Key Features
Operating since 1948, Pollard Windows & Doors brings over 70 years of window manufacturing experience to Stratford homeowners. This family-owned business has evolved from its humble beginnings to become one of Canada’s most respected window manufacturers. Their Burlington manufacturing facility combines traditional craftsmanship with modern technology to produce windows that meet contemporary energy efficiency standards while maintaining classic design elements.
Pollard offers exceptional customization options, with capabilities to match historical architectural details for heritage home restoration projects. Their advanced glass coating technologies enhance energy performance without compromising on aesthetics. The company’s time-tested manufacturing processes reflect generations of refinement and adaptation to changing building practices and homeowner preferences.
Product Range
- Vinyl windows
- Wood windows
- Hybrid windows
- Casement windows
- Awning windows
- Hung windows
- Sliding windows
- Architectural shapes
- Bay and bow windows
- Patio doors
- Entry systems
Pros
Cons
Price Level
$$$-$$$$ (Premium pricing for wood and hybrid options)
Conclusion
Pollard’s solid reputation (4.5/5 on Google, 4.6/5 on Homestars) reflects their consistent quality and customer service over many decades. Their strength lies in heritage restorations and traditional aesthetics, though they command premium prices for wood and hybrid options. For Stratford homeowners with classic homes wanting authentic period-appropriate windows, Pollard offers unmatched expertise despite the higher investment.
4. Golden Windows: Local Ontario Manufacturing
Site: Golden Windows
Key Features
Golden Windows has been manufacturing quality windows in Kitchener, Ontario for over 60 years, giving them intimate knowledge of local building requirements and climate challenges. Their proximity to Stratford allows for responsive service and reduced shipping costs and times. As an employee-owned company, Golden demonstrates exceptional commitment to quality as workers have a direct stake in customer satisfaction.
Their manufacturing facility specializes in multiple material options, offering vinyl, wood, and hybrid windows to suit different architectural styles and budgets. Golden’s wood windows are crafted from sustainably harvested Canadian lumber, supporting domestic forestry while providing superior insulation properties. Their commitment to environmental responsibility extends to their manufacturing processes, with initiatives to minimize waste and utilize energy-efficient equipment.
Product Range
- Vinyl windows
- Wood windows
- Wood-clad windows
- Aluminum-clad windows
- Casement windows
- Awning windows
- Single/double hung windows
- Sliding windows
- Fixed windows
- Bay and bow windows
- Patio doors
- Entry doors
Pros
Cons
Price Level
$$$-$$$$ (Mid-range for vinyl, premium for wood/clad)
Conclusion
Golden Windows’ respectable ratings (4.4/5 on Google, 4.5/5 on Homestars) reflect their consistent quality as a regional manufacturer. Their local production facility offers advantages in turnaround time and customization for Stratford projects. While their vinyl windows provide good value, their wood and clad options command premium prices that may exceed their comparative quality position in the market.
5. Centennial Windows & Doors: Triple-Pane Specialists
Key Features
Centennial Windows & Doors has operated in Ontario for over 40 years, focusing primarily on energy efficiency through their signature triple-pane window systems. The company manufactures in London, Ontario, relatively close to Stratford, allowing for responsive service. Their proprietary installation method emphasizes air sealing and insulation around the window frame, not just in the glass unit itself.
Their triple-pane technology incorporates two separate insulating chambers filled with argon gas, providing superior thermal performance in extreme Canadian winters. Centennial’s windows feature reinforced frames to support the heavier glass units without compromising operation. Their emphasis on whole-window energy performance rather than just glass ratings results in measurable heating and cooling cost reductions for homeowners.
Product Range
- Triple-pane windows
- Casement windows
- Awning windows
- Sliding windows
- Single/double hung windows
- Picture windows
- Bay and bow windows
- Patio doors
- Entry doors
Pros
Cons
Price Level
$$$$ (Premium pricing justified by energy efficiency)
Conclusion
Centennial’s solid ratings (4.3/5 on Google, 4.4/5 on Homestars) reflect their specialized focus on high-performance triple-pane windows. While commanding premium prices, their energy efficiency focus delivers long-term utility savings for Stratford homeowners facing harsh winters. Their niche position serves specific energy-conscious consumers well, though their style limitations and higher entry prices restrict broader market appeal.
Factors to Consider When Choosing a Window Company
When selecting the right company for your window replacement project in Stratford, consider these essential factors:
- Local Climate Expertise: Choose companies with products specifically designed for Ontario’s extreme temperature variations.
- Installation Quality: Even the best windows perform poorly if installed incorrectly—look for companies with dedicated installation teams rather than subcontractors.
- Energy Efficiency Ratings: Verify Energy Star certifications and ask about specific performance metrics for Ontario’s climate zones.
- Warranty Details: Look beyond the headline years to understand exactly what’s covered, exclusions, and transferability to future homeowners.
- Company Longevity: Established companies with years of experience in Stratford are more likely to honor long-term warranties.
- Security Features: Assess window security options like multi-point locks and reinforced frames for peace of mind.
- After-Sales Service: Research how the company handles service calls and whether they maintain a dedicated service team.
Things to Avoid
When researching window companies in Stratford, watch out for these red flags:
- Pressure Sales Tactics: Reputable companies don’t require same-day decisions or use high-pressure sales techniques.
- Unclear Pricing: Avoid companies that won’t provide detailed written quotes or clear explanations of what’s included.
- Subcontracted Installation: Companies that outsource installation may have inconsistent quality and unclear responsibility for problems.
- Limited Product Knowledge: Sales representatives should thoroughly understand the technical aspects of their windows, not just promotion material.
- No Physical Location: Companies without established showrooms or facilities may be difficult to locate if warranty issues arise.
- Poor Communication: If a company is difficult to reach or slow to respond during the sales process, expect worse after they have your money.
Frequently Asked Questions
Which company offers the best windows in Stratford, Ont?
Based on our comprehensive research, Total Home Windows and Doors provides the best windows in Stratford, combining innovative technology, superior warranty coverage, and exceptional customer service with consistent top ratings from homeowners.
Should I replace my windows and siding at the same time?
Replacing windows and siding simultaneously often yields better results with improved weather sealing and aesthetic coordination. Professional installers can work more efficiently, ensuring proper integration between components for optimal energy performance.
How long does window installation work typically take in Stratford?
Most window installation projects in Stratford take 1-3 days depending on the number of windows. Total Home Windows and Doors completes the entire process from consultation to installation within 4-6 weeks, with rush options available.
Conclusion
After thorough analysis of window companies serving Stratford, Total Home Windows and Doors emerges as the clear leader, offering the optimal balance of innovation, manufacturing quality, comprehensive warranties and exceptional service. Their consistently high ratings across review platforms and industry awards validate their premium position in the market.
For Stratford homeowners prioritizing Canadian manufacturing and established reputation, North Star and Pollard offer strong alternatives with proven track records spanning decades. Those with specific needs like heritage restoration or maximum energy efficiency have excellent specialized options in Pollard and Centennial respectively.
